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Prohibited Practices with Customers

Prohibited Practices with Customers

Introduction

You may feel as if you are in charge of your business and can run it any way you see fit. Any experienced business owner knows, however, that this is simply not the case. There are any number of federal, state, and/or local laws and regulations that govern the operation […]

Protecting Employees from Dangerous Customers

Protecting Employees from Dangerous Customers

Introduction

It is no secret that some customers can be difficult to deal with. Poor service or a product whose quality is subpar can make a customer rather angry. Even though the clerk behind the desk or the associate cleaning the aisles may not be directly responsible for causing or contributing to […]

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