Prohibited Practices with Customers Introduction You may feel as if you are in charge of your business and can run it any way you see fit. Any experienced business owner knows, however, that this is simply not the case. There are any number of federal, state, and/or local laws and regulations that govern the operation […]
Protecting Employees from Dangerous Customers Introduction It is no secret that some customers can be difficult to deal with. Poor service or a product whose quality is subpar can make a customer rather angry. Even though the clerk behind the desk or the associate cleaning the aisles may not be directly responsible for causing or […]
What Must My Employer Do About an Abusive Coworker? Introduction Not all the problems we face in the workplace are the result of our supervisors and managers. Sometimes a workplace becomes intolerable because of the actions of an abusive coworker. Perhaps a coworker is gossiping about you, telling others about your personal business and problems. […]
Social Media Policies in the Workplace Social media is a fact of life: a vast majority of individuals are connected to at least one social media site such as Facebook, Twitter, or Instagram. Even some more conservative professionals find it useful to use sites like LinkedIn as a way of staying in touch with professional […]